Shipping policy
Mich Beauty Shipping Policy
Last Updated: 11/07/23
Welcome to Mich Beauty! This Shipping Policy outlines the terms and conditions related to the shipment of our products.
**1. Processing Time**
Orders are typically processed within 2-3 business days from the date of purchase. Processing time may vary during promotional periods or high-demand seasons.
**2. Shipping Methods**
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 5-10 business days.
**3. Shipping Rates**
Shipping rates are calculated at checkout based on the selected shipping method and delivery address. We may offer free shipping promotions during specified periods.
**4. International Shipping**
We are not currently offer international shipping to select countries. International shipping rates and delivery times vary. Customs and import duties may be applicable and are the responsibility of the customer.
**5. Order Tracking**
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number on our website or through the carrier's website.
**6. Delivery Issues**
In the event of delivery issues, such as lost or damaged packages, please contact our customer support team at info@michbeauty.com. We will work with the shipping carrier to resolve the issue promptly.
**7. Address Accuracy**
It is the customer's responsibility to provide accurate shipping information. We are not responsible for undelivered packages due to incorrect or incomplete addresses provided by the customer.
**8. Delays and Force Majeure**
We are not liable for shipping delays caused by factors beyond our control, such as natural disasters, customs delays, or carrier-related issues.
**9. Returns Due to Non-Delivery**
If a package is returned to us due to non-delivery (e.g., incorrect address, failure to pick up from the carrier), the customer is responsible for any additional shipping costs to resend the package.
**10. Contact Information**
If you have any questions or concerns about our Shipping Policy, please contact us at info@michbeauty.com.
Thank you for choosing Mich Beauty!